I hope you've been enjoying the Weddings Unveiled podcasts – I know I have enjoyed making them! It's my sincere hope that you use this free resource to help you take your business to the next level. So if you're ready, here's the next installment on the journey, taking you and other wedding and event professionals behind the scenes of the event industry for the lessons you need to grow your skills and build your business.

Episode 8: Keep Secrets, Not Personal Items

Customer service is essential to any business and the wedding industry is no different; but, sometimes saying ‘no’ is just as important as saying ‘yes.’ In today’s episode, I describe two experiences and lessons I’ve learned: 1) why client satisfaction means being a co-conspirator in a bride’s secret and 2) what holding personal items will do to your wallet. Together with Alison Burry, my podcast co-host and event consultant, we will make it clear that saying ‘yes’ and saying ‘no’ are equally important in the event planning business.

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Photo credit: CHARD Photography