21 Feb Weddings Unveiled: Episode 8
I hope you’ve been enjoying the Weddings Unveiled podcasts – I know I have enjoyed making them! It’s my sincere hope that you use this free resource to help you take your business to the next level. So if you’re ready, here’s the next installment on the journey, taking you and other wedding and event professionals behind the scenes of the event industry for the lessons you need to grow your skills and build your business.
Episode 8: Keep Secrets, Not Personal Items
Customer service is essential to any business and the wedding industry is no different; but, sometimes saying ‘no’ is just as important as saying ‘yes.’ In today’s episode, I describe two experiences and lessons I’ve learned: 1) why client satisfaction means being a co-conspirator in a bride’s secret and 2) what holding personal items will do to your wallet. Together with Alison Burry, my podcast co-host and event consultant, we will make it clear that saying ‘yes’ and saying ‘no’ are equally important in the event planning business.
If you like the podcast and find it helpful, please subscribe to the podcast on iTunes. Also, leave a rating, write a review and let us know what you enjoy about the show. If you want more professional tips on wedding planning and event design, sign up for email updates or contact us to submit a question that you’d like answered in an upcoming episode. Thank you so much for listening to Weddings Unveiled!
Photo credit: CHARD Photography