Business owners and entrepreneurs are constantly juggling a million things at once. They may be working with employees, clients, vendors, or other businesses; they're often on the phone with customers to discuss everything from product details to sales tactics. There's so much that goes into running a business that it can be easy for communication skills to get lost in the mix.
Understanding who you are – and those around you – is key to communication in business. Understanding individual personalities and customizing and tailoring the message the way the individual needs to hear it will take the communication process in your business from surviving to thriving!
Once you understand how other people think and process information, it feels like the missing puzzle piece that completes the big picture. However, we don’t think of that understanding as the missing piece, but instead as the foundation for everything.
The psychology methodology that we use in our business is based on four personality types, everyone has each but they everyone has one that shines brighter than the rest and that is where they thrive! It is the foundation of everything we do – from team communication to how we assign tasks to place team members in roles that they enjoy. We even use this methodology to help us serve our clients more effectively.
It has been proven a success because our team members know how to communicate with each other and our clients, as well as, understand and appreciate each other on a deeper level based on their personality.
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